Our 10-Step Collision Repair Process

1. If your vehicle was involved in more than a fender bender, please contact us to arrange for your vehicle to be towed to our state-of-the-art collision center located in Warwick, RI. Remember - you and your vehicle were just involved in an auto accident. Chances are there may be damage that you cannot see and do not notice. DO NOT RISK DRIVING AN UNSAFE VEHICLE after a vehicle accident!
2. We also recommend seeking competent medical attention as soon as possible. Regardless of how small you think the collision was, your body was just put through a tremendous amount of force and undue stress. We will take care of your car while you take care of your body.
3. In most cases, you will need a rental vehicle. National Auto Specialty can literally get you back on the road and driving immediately in most cases.
4. National Auto Specialty will work with your insurance company on your behalf to help ease the burden of being in an automobile accident. We take care of the entire claims process from the initial assessment, preparing all collision estimates and supplemental insurance estimates.
5. At National Auto Specialty, we believe in transparency throughout the entire repair process. We have the experience and expertise to work with any insurance company. We will prepare a detailed written estimate that will be approved by the responsible insurance company.
6. Selecting the right collision repair shop is critical to a properly repaired vehicle. We want you to feel confident that you are getting the best collision repair services possible. It is important to know that although your insurance company may insist on you using a shop that they are affiliated with, you can have your vehicle repaired at any shop you choose. Do not feel pressured to use any shop you do not feel comfortable with.
7. National Auto Specialty will keep you and the insurance company informed of the status of the vehicle during the collision repair process to guarantee that all necessary repairs are authorized and completed on your behalf.
8. National Auto Specialty's goal is to restore your vehicle to pre-accident condition, which means that all the work we do is covered by the appropriate insurance company and that all of the structural and cosmetic elements of the repairs meet our exacting collision repair standards. With National Auto Specialty on your side, your vehicle will perform the way the manufacturer intended it to for many years to come and for as long as you own your car, truck, or SUV.
9. National Auto Specialty will always use original factory replacement parts to repair your vehicle. Our automotive experience tells us that aftermarket parts are not always the best option for your vehicle. Since we are not loyal to any insurance company, our focus is not on repairing your vehicle based on price. Our priority is making sure your vehicle is repaired correctly.
10. You can rest assured that our goal is to restore your damaged vehicle to pre-accident condition. When your vehicle leaves our auto body repair shop, it will be like it wasn’t even in our shop.